Privacy Policy & POPIA Notice

Last updated: April 2026. Please have this reviewed by your attorney before publication.

1. Who we are

Consensus Computing (Pty) Ltd (Reg No: 2017/469021/07), trading as Consensus, with its head office at 163 Bethlehem Street, Rustenburg, 0300, is the responsible party for the processing of personal information described in this policy.

2. Information we collect

• Contact details (name, email, phone, company, job title)
• Service and billing information necessary to deliver our products and services
• Technical data for device monitoring, ticketing and support
• CCTV footage (where we monitor sites on your behalf)
• Website analytics data (see cookie policy)

3. Why we collect it

• To provide the services you’ve contracted us for
• To invoice and manage our commercial relationship
• To comply with legal and regulatory obligations
• To improve our services and communicate about them (where you’ve opted in)

4. How we protect your information

We use reasonable technical and organisational safeguards — encryption, access control, staff training and incident response — to protect personal information under our care.

5. Sharing your information

We do not sell personal information. We share it only with service providers necessary to operate our business under strict confidentiality and POPIA-aligned terms.

6. Your rights under POPIA

• Access the personal information we hold about you
• Ask us to correct or delete inaccurate information
• Object to processing in certain circumstances
• Lodge a complaint with the Information Regulator

7. Contact our Information Officer

Email: popia@consensus.co.za  |  Postal: PO Box 4016, Rustenburg, 0300